Delivery And Returns Policy

At Craftallure, we are committed to providing our customers with transparent and easy-to-understand delivery and returns policies. Our goal is to ensure that you are satisfied with our products and services. Please review the following terms and conditions:

Delivery Policy:

We strive to deliver products to you in good condition, and within the estimated delivery time. However, please note that delivery times may be affected by factors outside of our control, such as inclement weather. Our delivery partners are reliable and committed to providing you with the best possible service.

Cancellation:

If you wish to cancel an order, please contact our customer service team during business hours (Monday to Friday, 10:00 A.M. to 6:00 P.M.). Please note that cancellation requests can only be processed if the product has not been dispatched from our warehouse.

Refund Policy:

If you are not satisfied with your purchase, we offer a 5-day easy return policy. We provide complete buyer protection for safe transactions. If you return the product within 30 days of purchase, with all tags and the invoice intact, we will refund your payment in full. Please note that we do not encourage returns after 5 days of delivery.

Highlights:

• Free shipping is available for purchases exceeding 2000 rupees. • We offer 24/7 online chat and email support. • We provide complete buyer protection for safe transactions.

Disclaimer:

• The information contained on this website may not be accurate or complete. • The color contrast of the purchased product may vary slightly from the image displayed on the website. • Each wooden product has a unique texture due to natural stains, which are not defects. • The information, images, trademarks, products, and materials on this website are disclosed for trade purposes only. • We cannot provide replacements for products for any reason mentioned in the disclaimer.

We appreciate your business and will do everything we can to ensure your satisfaction. If you have any questions, please contact our customer service team.